We cannot guarantee your candy items from melting even when choosing to add ice packs. Ice packs only last 48hrs or less depending on the weather. We suggest 1 ice pack per item ordered. UPS trucks are not air conditioned! Ordering any candy shipped in warm weather is the buyer’s responsibility. Blair Candy or UPS does not accept claims for melted candy. In the summer months, we do not ship chocolates out on Thursdays or Fridays, unless you contact us to do so.