Blair Candy - Candy Store Filled With ALL Your Favorite Candy

*** We Do Not Charge Any Sales Tax On Your Candy Order... How Sweet Is That! ***

Find all of the answers to your most frequently asked questions, right here!

Where are you located?
Do you have a retail/outlet store that I can visit?
Is there sales tax on my order?
Do I get to speak to a real person if I call?
What are your hours of operation?
How is my order packaged?
Do you ship to APO/FPO addresses?
What are my shipping options?
Do you offer free shipping?
What forms of payment do you accept?
Do you accept personal checks or money orders?
What do I do if my package is damaged?
What do I do if I have not received my order yet?
What if I want to cancel my order?
What is your policy on returns and refunds?
What do you do about shipping candy in the warm summer months?

Where are you located?

We are located in Altoona, Pennsylvania. Our street address is...
Blair Candy Company Inc.
1215 7th Avenue
Altoona, PA 16602
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Do you have a retail/outlet store that I can visit?

Yes, but there is only one physical Blair Candy Company. Which means that we do not have any other owned or affiliated locations except this one. Although with our address on the World Wide Web, we strive to bring the entrance of our hometown location to everyone.
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Is there sales tax on my order?

There is no sales tax on candy in our home state, so you will not be charged any sales tax no matter what state you are from!
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Do I get to speak to a real person if I call?

Of course you do, but only after you go through our harmless phone system. To speed things along, the two extensions you want to try first are 202 (Pam) and then 216 (Ben). Our Phone lines are open Monday through Friday 8am - 5pm EST. If neither of these extensions is available, please press zero to be directed to the operator so that your call can be routed to an available person.
We also have a live chat system on our website that is staffed by our staff. If we are all busy, just email us and someone will get back to you within 15 minutes.
We can be contacted at 1-800-698-3536
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What are your hours of operation?

Our physical location is open Monday through Friday 8am until 5pm EST, and Saturday 8am until 2pm, but our live chat is staffed 24/7. If we are unable to take your chat, please send us an email and someone will get back to you within an hour.
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How is my order packaged?

Most, if not all orders are packaged in plain brown boxes. Unless the items that are ordered are close to a full case count, then the original box is then used. We package all orders with packing peanuts, air bags, and/or bubble wrap.
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Do you ship to APO/FPO addresses?

Yes, we do ship to all military addresses via United States Postal Service (USPS). When placing an order for military, just select the APO/Military shipping option.
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What are my shipping options?

We normally ship all packages United Parcel Service (UPS). The shipping options offered are Ground, 3 Day Select, 2nd Day Air, and Next Day Air.
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Do you offer free shipping?
First we must ask, is there really such a concept as free shipping? Not really, and here is why. When you compare our prices to our competitors, you will find that we are lower. In most cases we are considerably lower which is why some companies can offer "free shipping". They make up the difference by charging you more on the products that you order. We try to keep all of our prices as low as possible and then calculate the shipping based on weight and distance. The price that UPS charges us to ship the products to our customers is the price that our customers pay. Also, there are no handling fees! (top)

What forms of payment do you accept?

The only form of online payment we accept is Visa, MasterCard, American Express, and Discover.
Visa,
MasterCard, American Express, and Discover

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Do you accept personal checks or money orders?

We are sorry to say, but we do not accept personal checks but we do accept money orders. When choosing to pay with a money order, we suggest placing your order from our website. Fill out all of the necessary fields and then go to the next page. After doing this and on the same page as the credit card form, you will see your complete total with shipping charges. Print out that page and send it to us along with a note and the money order for the total shown. Then cancel the online order.
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What do I do if my package is damaged?

In the unfortunate event that your package arrives damaged, the first thing to do is give us a call. Once we have the specifics of your order and the damage, we can start the claims paperwork with UPS. Once this process is started, it usually takes only a day or two before we are able to either issue a credit or reship the product.
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What do I do if I have not received my order yet?

If you feel that you should have received your order by now, wait one more day! UPS reserves themselves up until the end of the day to deliver your order. With each order that ships from our warehouse there is an e-mail sent to the address that is supplied when the order is placed. That e-mail contains the tracking number associated with your order. If you did not receive an e-mail a day or two after you placed your order, please e-mail or give us a call.
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What if I want to cancel my order?

All order cancellations must be made within 12 hours of placing your order. Due to our fast order processing, all orders normally ship out the very next day, excluding weekends.
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What is your policy of returns and refunds?

We are sorry, but for simple health reasons we cannot accept any candy for a refund, unless it is damaged in transit. Blair Candy guarantees only the freshest stock available. Now, even after stating that, we do make exceptions based on the situation.
If your package was sent back to us for a reason such as you were not available to sign for the package, we will investigate with UPS why the package came back to us and possibly refund you the product price, but not the shipping fee. The best thing is to give us a call and find out how we can help you.
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What do you do about shipping candy in the warm summer months?

Even though we take great precaution when shipping your order, not even Blair Candy can control mother nature. Once your package leaves our warehouse, Blair Candy does NOT guarantee any candy, shipped in warm weather or to warm climates, from melting. We do offer Ice Packs to aid in the safe arrival of the candy, but still cannot control or guarantee that your package will not arrive melted.
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Blair Candy Company Inc.
1215 7th Avenue
Altoona, PA 16602
814.944.3581
800.698.3536
Fax 814.944.8470

Have any questions? Feel free to e-mail us!

blaircandy@blaircandy.com

I had a wonderful experience ordering from the blair candy store it brang back a lot of memories and my grandchildren loved the candy too
Kathy L. - Mesquite NV. - April 2008

I had never ordered with Blair Candy before and was very happy with the service I received. I purchased an item that my husband loves and could not purchase where we live. The candy came on the day that was promised and in great shape. My husband was thrilled. I would absolutly purchase with Blair Candy again.
Barbara R. - Newport Ritchey FL. - April 2008

Everytime we order we get the same great quick service. Our boss wanted us to choose a company with free shipping, but we did the math. Blair Candy's prices were the actual low price, they don't hide shipping costs in every product then mislead you to a free shipping hype. We actually would have paid more with a company stating free shipping. Blair Candy is awesome! Thanks for not misleading the customer!
Kathy S. - Richmond VA. - March 2008

My order arrived within 2 days of placing it, plus I choose the wrong shipping class and they contacted me and told me it wasn't nessasary and it saved me $6.75. That's what I call customer service. This company is the best!
Debra C. - Columbus OH. - March 2008

The processing and shipment of my order was done right away. The package arrived on time. The tracking feature was very user friendly. Their customer service was excellent as was the ease of purchasing from this company.
Jose P. - San Diego CA - Feb 2008

After searching for flavored tootsie roll on many websites for our election parade, I found Blair Candy! How sweet it was to see your prices. I was able to buy 3 times the amount from your online store than all the others. My products arrived within 3 days and were fresh and packaged very well. Thank you!
Jennifer M. - Houston Texas - Feb. 2008

Excellent service and products!
Barbara G. - Berwyn IL - Jan 2008

Never get tired singing the praises of Blair Candy! Fastest ship around!
Brian M. - Bakersfield CA - Jan 2008

At first I was afraid to order candy online but I was amazed with the product sixlets. I plan to buy more candy from Blair and the representative that I spoke to was so kind and helpful. Thanks to everyone at Blair, I am giving out the name of your site to all my friends..
Theresa D. - East Northport NY - Jan 2008

Everything was perfect.
Dawn K. - Greenwood IN - Dec 2007

quick and easy AAA+
Karen E. - Mountain Top PA - Dec 2007

Perfect...Ill be back.....thanks....
Carrie M. - Farmington NH - Dec 2007

Its good having someone selling old-time candy favorites, thanks Blair Candy!!
Nancy H. - Seneca Sastle NY - Dec 2007

My item was here within a working week in perfect condition thank you!
Cindy W. - Malone NY - Dec 2007

This vendor delivered the product as promised, The package arrived on the day promised as well. Very Dependable! The pricing on the 3 items I purchased was a good bargain in the process.
Mary Anne D. - Longmont CO - Nov 2007

I was very satisfied with my order. I work with kids and they would see me eating Pixy Stix. They wanted to know if I could get them one! Since I am around 100 children a day I had to have enough for everyone. I looked online and found Blair Cany. It was easy, fast, and I had my order in two business days! Yes, all of my kids got a Pixy Stix! I ordered 100 of them. I had lots of smiles the next day. Thats what makes life worthwhile. The smiles and the genuine thanks I got! I want to thank Blair Candy for such great service!
Renee J. - High Ridge MO - Nov 2007

good service, fresh product
EJ C. - Mesa AZ - Nov 2007

Service was very fast, selection was great. I will definitely use them again.
Janet H. - Riverview MI - Nov 2007

Great people to do business with. Its my 3rd purchase and they just get better.
Eric S. - Joliet IL - Oct 2007

My department had an 80s theme day...and I was able to find the perfect candy. Ordering was easy, confirmation was clear and the items were delivered very quickly. The Pop Rocks were a BIG hit with my department and they are still talking about it today!
Dana B. - Elgin IL - Oct 2007

I have been so happy with this company, I wont shop anywhere else for my sugar free candy. Thanks for the great customer service & ease of purchase, their website is very easy to use. They always get the order out so fast I dont have to pay for express mail.
Tracy K. - Palatine IL - Oct 2007

I cannot say enough good things about Blair Candy! I am a repeat customer & would recommend them highly. I am very pleased with their offerings & their service.
Shirley H. - Lorton VA - Sep 2007

Excellent Service! I have ordered from this company three times and have been more than pleased each time. This is the place to order your treats!
Edward B. - Millville NJ - Sep 2007

The customer service was excellent.
Aaron H. - Powder Springs GA - Sep 2007

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